Frequently Asked Questions
General
Q: Who is Digital-e?
A: Digital-e is a joint venture between sisters, Birgitt Thursby (site design and maintenance) and Angela Booth. Birgitt and Angela live in Australia, but a couple of thousand miles apart. Birgitt in Adelaide, South Australia; Angela in Sydney, on the east coast.
Angela is an author and journalist who writes about business, technology, women's issues, and creativity. Recent books include: "LifeTime:Better Time Management in 21 Days," "Home Sweet Office: Your Home Office," "Improve Your Memory in 21 Days" and "Making the Internet Work for Your Business." Her feature articles have appeared in The Australian Women's Weekly, Woman's Day, New Idea, Vogue, Energy for Women and numerous other print and online magazines.
Angela Booth also writes for businesses, both large and small. Her copywriting clients include Acer Computer Australia, Westpac Bank and Qantas Air Cargo.
A professional writer for over 25 years, her credits include:
Feature articles for women's magazines, including The Australian Women's Weekly, Woman's Day, New Idea and Vogue; fFeature articles for computer magazines; content work for Web sites and Internet newsletters, including the Internet Business Forum; bBusiness books, including four books in Prentice Hall's WorkWise series; a series of romance novels for Macdonald Futura UK.
Birgitt is a partner in B & P Thursby Digital Services and a member of Associated Secretarial, with over 20 years of administrative experience. She has been running a successful web site design and maintenance business since 1998.
Q: I tried to sign up for a newsletter and my email address was rejected. What can I do?
A: Go to http://finance.groups.yahoo.com/group/Creative_Small_Biz which is the Yahoo! page for CSB and request that you be added to the list. If you're not already a Yahoo! member, you will need to sign up first.
Q: I've signed up for Creative Small Biz, but I'm having trouble downloading my free mini-courses. What can I do?
A: Email — she'll send your mini courses to you.
Q: What if I don't have a PayPal® account? How can I pay?
A: Simply contact to organise an alternative payment option.
Q: Are all prices in US dollars?
A: Yes.
eBooks
Q: What makes your ebooks different?
A: Like Angela's articles and ecourses, her ebooks are based on her own experience as a 25+ year writing veteran — what works and what doesn't. Because she runs her own successful copywriting business, writes for magazines and has been published, she deals with all aspects of writing professionally on a daily basis.
Q: How do I order/receive my ebook?
A: All our ebooks are in PDF format and zipped to help reduce the file size. Once you have selected your ebook and clicked on the payment button, you will be taken to the secure PayPal® website to make your payment. Your ebook will be emailed to you within 24 hours.
You will need Winzip® to unzip your ebook and Acrobat Reader® to view/print it.
Q: It's been over 24 hours and I haven't received my ebook yet. What can I do?
A: Email and she will help you.
eCourses
Q: Why do a Digital-e course?
A: All course materials are written by Angela, based on her experience as a 25+ year writing veteran — what works and what doesn't. She runs her own successful copywriting business, writes for magazines and is a published author.
She helps her students with the view of getting them setup in their own successful writing careers.
Q: The material says it will help build my portfolio. Can such a portfolio be used to show potential clients if they ask "what kind of work do you or did you produce...?"
A: Yes!
Q: Can you provide email addresses for students who have done courses so I can ask them what they thought of the course?
A: No, we will not provide email address of students or subscribers to anyone for any reason, as per our privacy policy.
You can read some testimonials on the Digital-e website. In those testimonials with either email or web site addresses, the student (or subscriber) has given their permission for these to be included. Whether or not they would be willing to reply to your emails would be entirely up to them.
Q: Where do I send my course exercises?
A: You send your course exercises to Angela, in the body of an email (no attachments please 
). You get feedback with each lesson exercise, and can contact Angela at any time, right throughout the course.
Q: When do courses start and how long do I have to complete the course?
A: There's no set "schedule". The course starts when you signup and finishes when you complete the last exercise. You can take as long as you need to complete the course. Angela is always available to you.
Q: I have enrolled on an ecourse and my course material hasn't arrived. When can I expect it?
A: Once you have confirmed payment through PayPal® your course material will be emailed to you within 24 hours. If it hasn't arrived after 24 hours, email — she will help you sort out whatever the problem may be.
It has happened that emails have been caught in sp#m filters - but Birgitt will come up with an alternative so you do receive every lesson.
Q: I've started a course using the payment plan, but a lesson hasn't arrived. What can I do?
A: You'll be receiving your lessons at the rate of one a week. If your lesson is late, email and she'll help. We're relying on technology here, and it can be flaky.
Pro Write
Q: Can membership in Pro Write guide an unpublished "newbie" to specific topics and publications to write for?
A: No, not "specific" topics or publications - every writer is unique and will have their own areas of interest and/or expertise. But, you will get the help you need to develop your writing skills, how to find a market for your writing and how to market it. Including how to best communicate with editors 
There is a wealth of information on the site - if you can't find answers to your questions there, Angela is more than happy answer them personally - all you need to do is ask
Information in these four workshops alone could help you develop your writing business enormously:
- Workshop One — Sell To Magazines TODAY
- Workshop Four — Write and Sell Shorties — mini essays and articles, product reviews and more
- Workshop Five — Selling What You Write: Marketing and Promotion for Writers
- Workshop Nine — Become a Better, Higher-selling Writer
All the workshops stay online and forums are set up to post your questions and Angela will reply.
Pro Write membership is definitely interactive — you're not alone! As a published author and a working copywriter with over 25 years experience, Angela wants to share her experience
Q: Can you only take one workshop per month?
A: There's no restrictions — you could work your way through a workshop a day if you wanted to The workshops are permanently online — with 3 lessons each and exercises at the end of each lesson.
Q: Do I have to do the workshops in the order that they are listed on the website?
A: No — you can do the workshops (just one or all of them) in the order that interests you the most. Some may be of no interest to you at all; some you might find so interesting you want to do them again and again. Your choice
Q: Is there any personal feedback?
A: Yes! Each workshop has its own forum (and there are forums for other topics as well). Everyone is encouraged to post their exercises and ask questions — Angela responds to all posts.
